Taxes

When you purchase a product, service, or subscription from us, we may charge you any applicable taxes on your purchase.

Goods and Services Tax (GST)

We are registered to collect and pay Goods and Services Tax (GST) in New Zealand at the standard rate of 15%. GST is charged by default to all New Zealand customers.

Our invoices contain our GST Number for your reference.

We will not charge GST if you are an overseas customer.

International taxes

We are not liable to pay any taxes incurred in your country of residence, operation, or registration, as well as any taxes incurred elsewhere, such as by any intermediary countries through which your transaction is processed.

You must pay any taxes incurred in a country other than New Zealand. If any international taxes are deducted from the amount we receive and it is short of the amount due, the shortfall will become unpaid balance and must be cleared for any ordered products, services, or subscriptions to be made available to you.

Record-keeping for tax purposes

We are required by New Zealand law to retain information about our customers and transactions for a certain period for tax compliance purposes. Occasionally, we may need to share this information with the Inland Revenue Department (IRD), our external accountants, and auditors.

Getting more information

If you are unsure about your tax obligations, or how doing business with us might affect them, please discuss with a qualified and registered accountant, or reach out directly to the IRD if you are in New Zealand.